Notice 2018-07-23T05:58:12+00:00



Exchanges Policy

Exchange only valid for 10 Days from date purchasing.
Please ensure that the item(s) is in brand new original condition, original packaging and with the original tags and invoice attached.
Exchanges that do not meet our policy will not be accepted and will be returned to you at your cost.
Our customer service representative will contact you once we receive the item with additional information or photographs to assess your Return Request.
Once we have reviewed your Return Request, you will receive a Return Request Review email to inform you on the eligibility of return for the item(s).
Please note that we do not accept ineligible item(s) to be returned. Should ineligible item(s) be returned, we reserve the right to reject your return and the shipping charges to send the item(s) back to you will be borne by you.
Thereafter, we will then confirm and schedule the pickup date and time with you.


Once we have received your item(s), we will make a final inspection to ensure that it is in its original condition, we will ship the replacement item(s) to you and bear the cost of shipping the replacement item(s) to you.
Please note that this is subjected to stock availability and we reserve the right to do an exchange by way of an item(s) of a similar value, providing store credit or any other methods at the discretion of ZHØA.Store.
Please leave your Personal Contact Details for easier communication for both parties.



All original shipping and/or handling charges are non-refundable.
All returned item(s) must be in its brand new original condition, original packaging and with the original tags and tickets attached.
Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges.
Our exchanges policies do not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear.
It also does not cover products used in a manner or for a purpose not reasonably contemplated by ZHØA.Store previously modified in a manner not authorised by ZHØA.Store.
ZHØA.Store makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose.

# Any Communication please contact through our customer service at hello@Zhoa.Store
# Item can be send back to our Office at

B-06-18 Empire Soho,
Empire Subang,
Jalan SS16/1, Subang Jaya,
47500 Selangor, Malaysia
+603-5611 3289



At ZHØA.Store (“ZHØA”), we are committed to ensure the privacy and security of our customers, site visitors, including you, is protected when using our services.
We fully respect and appreciate the importance of our customer’s data privacy and security on the internet.


We will disclose information about our customers only when it is part of providing you services, such as arranging courier services to ensure your product is sent to you, security checks or carrying out credit.
Please note that by accessing this site or supplying informations that is requested from this site, you agree to all the terms of this policy.
If you do not agree to all the terms of this policy, please discontinue your access and do not supply any information via this site.
We will be very delighted to serve you in person at ZHØA.Store.


We will collect data anonymously through cookies, to measure the number of visits, pageviews, or the average time spent, in order to improve our online services to provide a more tailored and user-friendly service for the visitors on our site.
Our cookies and sessions cannot be used to get any data from your hard drive, your email address or any other data that can be traced to you personally.


We will occasionally update you on our latest product, news or special offers via e-mail that you have registered before with ZHØA.Store.
If you do not wish to continue receiving any marketing communications from us, you can click on the “unsubscribe” link in any marketing communications email from ZHØA.Store.


Any personal information that is provided by you as requested by ZHØA.Store through this site will be used :
For purchases
To provide better services to you
To process, record, execute, monitor also to archive your requests and transactions
To update ZHØA.Store records
To get your opinions and feedback on how to improve our services
Enforce legal rights


This website is owned by ZHØA.Store, which is also subjected to copyright. All trademarks or names that appeared on this site, is the property of ZHØA.Store or to their respective owners.


We are always open to hear from our customers and grateful for the time that you have spend to provide us with the knowledge we need in order to satisfy our customers’ need in future.
We welcome any questions or feedbacks in order to provide a better service for our customer. You can contact or write us at :

c/o Zachary Haris Ong Design (002681164-X)
+603-5611 3289

B-06-18 Empire Soho,
Empire Subang,
Jalan SS16/1, Subang Jaya,
47500 Selangor, Malaysia